SpiritHoods

<span style="font-size:11.5pt;font-family:Arial;color:#333333;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please email help@spirithoods.com with &#x201C;URGENT ADDRESS CHANGE + YOUR ORDER ID&quot; as the subject line as soon as you have noticed the error.&#xA0;<span style="font-size:11.5pt;font-family:Arial;color:#333333;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your order has not yet been shipped, we will make the correction to your address for you.<span style="font-size:11.5pt;font-family:Arial;color:#333333;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If the order has shipped, you can change the address using the tracking provided in the shipping email, via the UPS.com website, it costs $15 to do address updates with UPS once the order has shipped, or you can&#xA0;opt in to pick up from the nearest facility to your address.<span style="font-size:11.5pt;font-family:Arial;color:#333333;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have a UPS my choice account, with your new address save, this should help override any issues made at checkout.&#xA0;<span style="font-size:11.5pt;font-family:Arial;color:#333333;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We do not have the ability to edit or change the billing address once an order has been submitted.

Please email help@spirithoods.com with “URGENT ADDRESS CHANGE + YOUR ORDER ID" as the subject line as soon as you have noticed the error. If your order has not yet been shipped, we will make the correction to your address for you. If the order has sh

Entered The Wrong Address On Order!

Shipping

Coat Sizing

Hoods, Shawls and Kid SpiritHoods Products

What Is The Age Range Of Your Products?

Adult Original Hood & Shawl Design

SpiritHoods Kids Hoods

How does original SpiritHood hat designs with scarfs and paws fit?

Are SpiritHoods Products Unisex?

Sizing

Holiday Processing Times

Holiday Delivery Times & Returns

What is your shipping policy?

Does SpiritHoods ship internationally?

CUSTOMS FEES & VAT TAXES

Lost Package

Refused Shipments

Shipping Confirmation Emails and SMS’s

For International Territories how much will my Customs be?

What happens if my Internationally Shipped package goes missing?

What information will be shared on my International Order?

What happens if I refuse a Spirithoods package on an International Order?

How do I check the status of my new order? Has my package been shipped yet?

Issue redeeming points at checkout

HOW DO I SIGN FOR ANIMAL REWARDs CLUB and start earning points?

HOW DOES THE REWARDS PROGRAM WORK?

Rewards Program

Spot Cleaning Faux Fur

Washing Faux Fur

Step by step on how to clean your SpiritHoods Faux Fur Products:

Washing SpiritHoods Products

Are SpiritHoods made with real fur?

What are SpiritHoods Products made out of?

OEKO-TEX Certified

What is Tissavel and Premium Faux Fur?

Faux Fur Texture / Colors

What Is Fake Fur?

Faux Fur? Fake Fur? What are SpiritHoods made of?

Entered The Wrong Address On Order!Updated 6 months ago